Its a welcome site to see SP1 for MS CRM being released. You can download it here http://www.microsoft.com/downloads/details.aspx?familyid=57c6267b-3b13-49dd-bfed-3cc83633aea7&displaylang=en&tm it contains a roll up of the following hot fixes http://support.microsoft.com/default.aspx/kb/949256 

I suppose seeing it was the last thing that I looked at before starting this blog, Accelerators for Dynamics CRM seems like a sensible starting point.

 

Whether you are a partner or a customer these add-ons can be of great benefit, mainly because they are FREE.

 

As the MS CRM community expands so do the extra's that are available. If you are like me even the best thought out plans to provide aditional functionality for MS CRM can tend to take a while due to the fact that customers come along and of course they come first and the R&D get set aside.

 

Enter Microsoft (MS), the guys at MS are doing a great job in assisting the MS CRM community. Released in October and November this year were the following accelerators:

Have a look and try downloading them, code and documentation are available. I find that loading them up into a VPC image to demo they work a treat as a POC. There are a number of other accelerators due for release and it is worth noting that they all follow the SDK therefore all supported by Microsoft.

 

Other accelerators due for release are:

       Analytics

       Extends business intelligence for Microsoft Dynamics CRM by delivering sales, service and operations dashboards.

       E-Service Portal

       A configurable self-service portal for enhanced customer service through Microsoft Dynamics CRM.

       Enterprise Search

       Rapidly configure portal views of CRM data within SharePoint (MOSS) and expose this data to MOSS enterprise search.

       Business Productivity

       A collection of time-saving productivity customizations for Microsoft Dynamics CRM 4.0

       Sales Methodologies

       Practical Guidance for adoption of third-party sales methodologies such as SPI Solution Selling, Target Account Selling (TAS)

       and Miller Heiman)